Industry
Events & Live Entertainment
Productions that run on WhatsApp groups, spreadsheets and one person who knows everything. How event companies move operations into one monitored system.
An events or production company starts a new project every week, each with its own venue, crew, suppliers and schedule, and money going in and out. In most companies that operation lives in WhatsApp groups, a dozen tools and the head of one person. It holds until that person is on leave or the season peaks. The fix is rarely another app. It is one operating system where the work, the money and the schedule live together, and the steps that repeat run by themselves under monitoring. We scope every workflow and build that system on the platforms you already use.
Where does a production company lose control?
- Chat as the system. Tasks, approvals and decisions happen in WhatsApp threads. Nothing escalates a deadline, and nobody sees the whole picture.
- One person in the middle. Everything routes through the operations manager. When that person is away, visibility goes too.
- Money after the fact. Supplier invoices, crew payments and per-event costs come together only at month-end, and the profit of an event is known weeks after it ended.
- Quotes from scratch. Every client quote is rebuilt from the last one and the price list.
- Knowledge that leaves. Venue details, supplier terms and how it was done last time live in people’s chat history.
Where do automation and AI help?
Structure first, then AI:
- One board for the whole operation. Every event, task and production window is an item with its own checklist, and recurring work creates itself.
- Money that enters once. Supplier invoices and receipts are read where they arrive and roll up into a monthly view per event.
- A quote assembled from the price list and the client’s last contract, waiting for you to check and send.
- A weekly page for management: what moved, what is late and what is waiting for a decision.
- A control board for the automations, so a step that failed shows up the same day.
The whole operation, running in one system tells how one live-performance company moved its operation off WhatsApp and a dozen tools onto a single system. It is live and in daily production use.
Which of our solutions fit?
- Business AI Transformation: workflows scoped, systems centralized, automations and their monitoring, inside monday.com, Priority or SAP.
- Supplier invoices and month-end: invoices and WhatsApp receipts read, checked and booked, and the month closed against the bank.
- Quote assembly: a client quote from your price list and that client’s last contract, in your template.
- The weekly management brief: the week’s numbers on one page before the Sunday meeting, each with its source.
- In-meeting knowledge agent: the right deck, video or venue sheet delivered in WhatsApp while the client is still on the call.
How does an engagement start?
With a map, before any tool. In the fixed-price scoping stage we walk through every workflow with the people who run it: how an event is sold, who works it, where the suppliers come from and how everyone gets paid. The stage ends with a written design and a first workflow to move, usually the one where a forgotten step costs money. One success measure is agreed before the build, for example how many tasks are still handled in chat. Rollout is staged, one workflow at a time, and the history moves into the new system. How we work sets out the stages.
FAQ
We already pay for monday.com. Do we need another platform?
Usually not. The operations system in our case study was built on monday.com and Make.com. The work is in how the boards, the automations and their monitoring are designed, not in adding a platform.